Embrace - Enjoy the Outdoors Together

Before you return any item please:

  • Inform us of the reason for the return via our Contact Us page
  • Wait for communication from us confirming the action you are to take.
Refunds

If for any reason you do not want an item you have purchased you can return it within 14 days from the date you received it for a full purchase price refund. Items returned must be undamaged and include all parts and accessories, manuals and packaging. Return freight costs are your responsibility.

Exchanges

If you need to exchange an item you have purchased you can return it within 14 days from the date you received it. Items for exchange must be returned undamaged and include the item, all parts and accessories, manuals and packaging. Any difference in price between the item for exchange and the replacement item will be requested for payment or refunded fully. The replacement item will then be sent to you.

Warranty Returns

If the product you have purchased has a defect in materials or workmanship please refer to the Warranty information.